:: Performance Management- 17th May 2010
This course is currently not planned for the near future. To express your interest in this course please contact us
Performance appraisal assesses the outcomes from the workplace. It includes a feedback system that involves the objective evaluation of the individual employee or group work performance by management, whereby information is provided with a view to determining
•How work outcomes and worker performance can be improved
•How individuals internalize and apply what they learn and how they acquire knowledge while integrating both formal and informal elements so as to ensure real learning takes place and endures
•Best practices and standardizing them
For the benefit of an enterprise
:: Aimed At
Performance Management is aimed at managers, supervisors and team leaders.
:: Course Objective
Performance Management includes practices and methods for
• Goal setting
• Performance Appraisal
• Reward Systems
that align worker performance with business strategy and the workplace environment & technology. These practices and methods jointly influence the performance of individual workers and groups.
:: Course Content
Organisations with well developed performance management systems consistently outperform those without, in profitability, productivity, quality and in worker development and retention. Research shows that
• enterprises who have implemented Performance Management systems consistently achieve performance improvements ranging from 40 to 50 percent.
• when workers are given specific goals they perform higher than when they are simply told to ‘’do your best’’ or when they receive no guidance at all.
Goal setting involves the communications and agreement between management/supervisors and the workers on employee goals, how work is organised, carried out and the kind of performances and outcomes required to ensure the business goals and objectives are met. It involves clarifying the duties, responsibilities and work standards for individuals and work groups/teams and how this work can be measured.
Performance appraisal assesses the outcomes from the workplace. It includes a feedback system that involves the objective evaluation of individual employee or group work performance by management whereby information is provided with a view to determining how work outcomes and worker performance can be improved.
Reward systems provide the incentives to ensure that the desired outcomes can be repeated consistently
:: Planned Outcome
To increase performance throughout the company or organisation.